facilities

 

MVE 1682
VM4 7970
MVE 1681
MVE 1642
VM4 7945

Modern facilities, excellent services and high quality accommodation makes Gouves Bay Hotel one of the most unique hotels in Gouves. This philosophy comes from the ancient roots of Greek hospitality which means that people host, shelter and nourish strangers in their home. Based on this philosophy a menu of benefits and services has been created for the visitors of Gouves Bay Hotel.

 

What’s included:

“Malena” Restaurant

• Lavish Breakfast, lunch, dinner & children buffet in the “Malena” buffet Restaurant. The extensive buffet features on-the spot show cooking, salads bar, pastas, pizzas and the divine sweets corner. Our chefs offer you a rotating variety of Themed Nights such as Italian, Chinese, Mexican & Fish night, to ensure that you try something different every day.
• Full range of hot and cold beverages such as Coffee, tea, soft drinks and juices, beer, white and red wine, are offered during your meals.
• “Malena” Restaurant operation hours:
Breakfast on Buffet Style 07:30 – 10:00hrs Late Breakfast 10:00 – 11:00hrs Lunch on Buffet Style 12:30 – 14:30hrs Dinner on Buffet Style 19:00 – 21:30hrs
• Early Breakfast, Cold Plates, Lunch Basket offered per request

What’s included:

“Splash” Pool Bar

• An extend range of local alcoholic and non-alcoholic beverages, hot and cold drinks and several Cocktails are available 
• “Splash Pool Bar operation hours 11:00 – 23:00hrs 

 

What’s included:

Front Office - Reception

• 24hrs Open Reception
• Express Check out Service
• Groom / Pageboy
• Luggage Transfer Service 
• Central Safe Box available at Reception 
• Left luggage area at reception 
• Weighing scale availability for your luggage 
• Courtesy room 
• Free parking on the grounds 
• Free Wi-Fi in all public areas 


What’s included:

Rooms - Housekeeping

• Daily housekeeping service
• Bath towels changed every day and upon request
• Linen changed every two days
• Amenities replacement every three days
• Extend Amenities kit upon request
• Different kind of pillows (hypoallergenic) or extra ones are available upon request
• Turndown service
• Mini Fridge

 

What’s included:

Front Office - Reception

• Modern call center with room connectivity
• Satellite TV (20 Radio and 37 TV channels)


Entertainment

• Chess, Backgammon & Card Games
• Children Playground
• Ping Pong Table


What’s included:

Rooms – Housekeeping

• Kettle and materials for Coffee / Tea
• Iron and ironing board availability
• Daily cleaning service for all public area

Entertainment

• Volley Court
• Mini Football Court
• Gym
• Day & Night Animation program

 

What’s included:


Systems Certifications

Gouves Bay have been certified for the implementation of the following “systems” in all the departments:

• HACCP (Hazard Analysis & Critical Control Points) CODEX Alimentarius
• ISO 22000 (Food Safety management)


What’s included:

Systems Certifications

Gouves Bay have been certified for the implementation of the following “systems” in all the departments:

• ISO 14001 (Environmental management)
• ISO 9001 (Quality management)


Extra Services:

• Early Check in
• Day Use
• 24 Hours Room Service
• Luggage Transfer Service
• Transfer from / to airport and any destination on Crete
• Room Safety Deposit box
• Dedicated Room Wi-Fi Broadband
• Laundry & Ironing Services
• Roofed Parking
• Shared Desktop computers with all additional peripherals

Extra Services:

• Business Center with all additional peripherals and projector
• Additional Food options by cooperating restaurant
• Pool Billiard
• Sauna
• SPA massage
• Souvenir, Mini Market & Jewelry Corner
• Excursions booking
• Car and Motorbike rental
• Private tours to all sights and cities on the island

Terms of Use / All-Inclusive Policies:

1. Wristbands:

Please wear your wristband at all times so that you receive the allinclusive benefits & services. Without the wristband, please note that our staff will not be able to offer you the services you are entitled to and have the right to not serve you.

2. Non-residents:
• Offering food and drinks to non-resident guests is strictly prohibited
• Non-residents are welcome on the hotel premises upon purchase of a Day-Pass which is available at reception.


Terms of Use / All-Inclusive Policies:


3. Beverage:
• To avoid unnecessary waste, please order no more than 2 drinks per person at a time
• For your personal safety, no glasses are allowed around the pool in the garden areas and in the guest rooms. Please only use the plastic cups available at the Splash pool bars.
• The All-Inclusive package is valid until 23:00hrs. After 23:00hrs all drinks will be charged according to the prices listed on the menu.
• If you wish to order any drinks which are not included in the AllInclusive package, (i.e. imported-branded drinks) normal menu prices will apply.
• Our staff are strictly instructed not to serve alcohol to guests under certain conditions, which are specified below:

Terms of Use / All-Inclusive Policies:


4. Food Consumption:
All meals and snacks must be consumed only in the designated food outlets. Take-away is not allowed for hygiene reasons.
5. Packed Lunches and Take Away:
For health & safety reasons, packed lunches and take-away meals are strictly prohibited.
6. Dress Code:
Please note that In the interest of your health and safety, is NOT allowed to enter the Restaurant barefooted or/and in wet clothes

For more information, such as opening hours, Restaurant and Bars description please check your room directory. Alternative you can contact reception or our Hotel Management team.

Terms of Use / All-Inclusive Policies:

- If an All-Inclusive guest is seen abusing alcohol* - If children under 18 years of age are seen drinking alcoholic beverages - If an all-Inclusive guest is not wearing his/her wristband - If an all-Inclusive guest offers food or beverages to a non all inclusive guest

*Please note that the Hotel Management is obliged to abide by Greece regulations according to which the Management reserves the right to refuse the provision of services to intoxicated guests.

NOTE : Please be advised that the management of the hotel reserves the right to change any information provided in this leaflet, without any prior notice.

Express Check Out